[ She's shaken and upset and that's easy enough to see, so he holds out his hands to her, open and palms upward, trying to look as non-threatening as possible so he doesn't alarm her any further, although the look on her face has him wondering what in the hell she'd just been yanked away from. ]

It's alright. You're gonna be okay. Let's get you inside where it's warmer, alright? There's clothes, and food, and something to get you warmed up. My name is Simon. I'm not going to hurt you. Will you let me help?